How To

How to Set Up Your Email Client With Live.com's Mail Server

Connect any email client to your Live.com account with the correct IMAP, POP3, and SMTP server settings, ports, and encryption.

HA

Founder & Lead Technician

May 30, 2026 at 8:13 PM IST 6 min
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Quick answer

To set up a Live.com email client, use incoming server imap-mail.outlook.com on port 993 with SSL, and outgoing server smtp-mail.outlook.com on port 587 with STARTTLS. Sign in with your full Live.com address and password, and enable SMTP authentication for sending.

To connect an email client to your Live.com account, use the modern Outlook servers: incoming imap-mail.outlook.com on port 993 with SSL, and outgoing smtp-mail.outlook.com on port 587 with STARTTLS. Sign in with your full Live.com address as the username and your account password. Those four lines solve most setups — the rest of this guide covers client-specific steps and what to do when it won't connect.

Live.com is part of the Microsoft consumer mail family alongside Outlook.com and Hotmail, which is why the servers carry the outlook.com domain. If you've seen older guides pointing at pop3.live.com, those still appear in some references, but IMAP on the Outlook servers is the reliable choice today. IMAP keeps your mail in sync across every device; POP3 downloads and removes it, which is rarely what you want anymore.

Live.com Server Settings (Copy These)

SettingServerPortEncryption
Incoming (IMAP)imap-mail.outlook.com993SSL/TLS
Incoming (POP3)pop3.live.com995SSL
Outgoing (SMTP)smtp-mail.outlook.com587STARTTLS / TLS
  • Username: your complete Live.com email address (e.g. [email protected]).
  • Password: your account password.
  • SMTP authentication: required — the outgoing server uses the same login as incoming.
Use IMAP (port 993), not POP3, unless you have a specific reason. IMAP mirrors your mailbox across phone, laptop, and webmail, so reading a message on one device marks it read everywhere. POP3 pulls mail down to one device and can leave the others out of sync.

Outlook 2019 / 2016 / 2013

  1. Open Outlook and go to File > Account Settings > Account Settings.
  2. Click New, then choose Manual setup or additional server types.
  3. Select POP or IMAP and click Next.
  4. Enter your name, Live.com address, and password.
  5. Set the incoming server to imap-mail.outlook.com and outgoing to smtp-mail.outlook.com.
  6. Click More Settings > Outgoing Server and check My outgoing server (SMTP) requires authentication, then Use same settings as my incoming mail server.
  7. On the Advanced tab, set IMAP to port 993 (SSL) and SMTP to port 587 (STARTTLS). Click OK, then Next to test.

Gmail (Add Live.com as an External Account)

  1. In Gmail, open Settings > Accounts and Import.
  2. Under Check mail from other accounts, click Add a mail account.
  3. Enter your full Live.com address.
  4. Choose Import emails (POP3) or link via IMAP, depending on the option shown.
  5. Use incoming imap-mail.outlook.com and outgoing smtp-mail.outlook.com, enter your credentials, and finish.

Apple Mail (macOS / iOS)

  1. Open Mail > Add Account (or Settings > Mail > Accounts on iPhone).
  2. Choose Other Mail Account.
  3. Enter your name, Live.com address, and password.
  4. If asked, set incoming to IMAP imap-mail.outlook.com and outgoing to smtp-mail.outlook.com.
  5. Click Sign In or Create. Apple Mail usually fills in ports automatically.

Mozilla Thunderbird

  1. Open Settings > Account Settings, then Account Actions > Add Mail Account.
  2. Enter your name, Live.com address, and password.
  3. Choose IMAP. Set incoming to imap-mail.outlook.com, port 993, SSL/TLS.
  4. Set outgoing to smtp-mail.outlook.com, port 587, STARTTLS.
  5. Click Done. Thunderbird tests the connection and saves the account.

If It Won't Connect: Troubleshooting

Authentication keeps failing

First confirm the username is your full email address, not just the part before the @. If your Microsoft account has two-step verification turned on, your normal password won't work in older clients — you'll need to generate an app password in your Microsoft account security settings and use that instead.

Mail receives but won't send

This is almost always SMTP authentication. Make sure outgoing requires authentication and reuses your incoming login, with port 587 and STARTTLS. A few ISPs block port 587 — if so, try port 25, though 587 is preferred.

Wrong or outdated server in an old guide

If a tutorial lists only imap.live.com or pop3.live.com and it fails, switch to the Outlook-domain servers in the table above. Microsoft consolidated Live.com onto the Outlook infrastructure.

Warning: with two-step verification enabled, never paste your master password into a third-party client. Create a dedicated app password instead, so you can revoke just that client's access later without changing your main password.

How to Create an App Password (Step by Step)

Since two-step verification breaks older clients, here's the exact path to a working app password:

  1. Sign in to your Microsoft account at account.microsoft.com.
  2. Open Security, then Advanced security options.
  3. Under App passwords, choose Create a new app password.
  4. Copy the generated string — Microsoft shows it only once.
  5. Paste it into your email client where the password normally goes, for both incoming and outgoing servers.

Each app password is single-purpose. If you ever lose a device or stop using a client, revoke just that password and the rest of your access is untouched. That isolation is exactly why app passwords beat handing your master credentials to every app.

IMAP vs. POP3: Which Should You Pick?

This choice trips up a lot of people, so here's the plain version. Both pull mail from Live.com, but they behave very differently once it arrives.

FactorIMAPPOP3
Sync across devicesYes — mailbox stays mirrored everywhereNo — mail tied to one device
Server storageMail stays on the serverOften downloads and removes mail
Best forPeople using phone, laptop, and webmailOne-device users wanting local archives
Recommended port993 (SSL)995 (SSL)

For almost everyone in 2026, IMAP is the right call. POP3 only makes sense if you deliberately want mail pulled off the server onto a single machine — an uncommon need today.

Mobile Setup on iPhone and Android

Phones are where Live.com setups go sideways most often, because the built-in mail apps try to auto-configure and sometimes guess wrong. If automatic setup fails, switch to manual and enter the servers yourself.

  • iPhone: Settings > Mail > Accounts > Add Account > Other. Add a mail account, then enter IMAP imap-mail.outlook.com (993, SSL) and SMTP smtp-mail.outlook.com (587, STARTTLS).
  • Android (Gmail app): Settings > Add account > Other > Personal (IMAP). Enter the same server values when prompted, with your full Live.com address as the username.

The Outlook mobile app is the smoothest option for a Microsoft address — it recognizes Live.com automatically and skips the manual server entry entirely. If you're tired of fighting settings on a phone, install the Outlook app and sign in.

Pro tip: if mail syncs but the Sent or Drafts folder looks wrong, your client may have created duplicate local folders. In the account's folder settings, map Sent, Drafts, and Trash to the matching server folders so everything lines up across devices.

Live.com, Hotmail, and Outlook.com: All the Same Backend

If you have an old @hotmail.com, @live.com, or @msn.com address, good news: they all run on the identical Microsoft consumer mail infrastructure now. The server settings in this guide work for every one of them — same IMAP host, same SMTP host, same ports. Microsoft merged these services years ago, which is why the servers carry the outlook.com domain even when your address ends in live.com. Don't go hunting for special "Live-only" servers; they don't exist anymore. The Outlook-domain settings are the correct, current values regardless of which of these addresses you hold.

Verifying Your Setup Works

Once you've entered everything, confirm both directions actually work before you trust the account:

  1. Test receiving: send yourself a message from another account and confirm it lands in your client within a minute or two.
  2. Test sending: reply to that message. If the reply goes through, your SMTP authentication is correct.
  3. Check across devices: if you set up IMAP on more than one device, read the test message on one and confirm it shows as read on the other.

If receiving works but sending fails, the culprit is almost always SMTP authentication or the wrong outgoing port — revisit those settings. Catching this now beats discovering days later that none of your sent mail ever left the outbox.

The Bottom Line

Live.com mail runs on Microsoft's Outlook servers, so the settings are the same across every client: IMAP imap-mail.outlook.com on 993 (SSL) in, SMTP smtp-mail.outlook.com on 587 (STARTTLS) out, with your full address as the username. Enable SMTP authentication, prefer IMAP over POP3, and switch to an app password if two-step verification is on.

Frequently asked questions

What are the correct Live.com IMAP and SMTP settings?

Use incoming server imap-mail.outlook.com on port 993 with SSL/TLS, and outgoing server smtp-mail.outlook.com on port 587 with STARTTLS. Your username is your full Live.com email address, and the outgoing server must use SMTP authentication with the same login as the incoming server.

Should I use IMAP or POP3 for my Live.com account?

Use IMAP. It keeps your mailbox synchronized across every device, so reading or deleting a message on your phone reflects on your laptop and webmail too. POP3 downloads mail to a single device and can remove it from the server, leaving your other devices out of sync.

Why does my Live.com password fail in my email client?

If your Microsoft account has two-step verification enabled, older email clients can't use your normal password. Generate an app password in your Microsoft account security settings and enter that in the client instead. Also confirm your username is the full email address, not just the prefix.

#Live.commailserversettings#Live.comIMAPSMTP#setupLive.comemailclient
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HA

Founder & Lead Technician

Harjindar founded Ask Technicians to cut through bad tech advice. He writes hands-on troubleshooting guides drawn from years of real-world repair and support work.

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